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Elements and Performance Criteria

1. Establish a quality process
   • Organisational structure, work processes and outcomes are identified and defined
   • Operating procedures, job descriptions and supporting documentation are developed
   • Quality control processes/checks are established and documented
   • Aviation regulatory instructions/policies are identified and incorporated into quality system processes and documentation
   • Personnel roles and responsibilities are allocated and communicated
2. Monitor and evaluate quality processes within a quality system
   • Quality control checks are conducted in accordance with organisational policy and procedures
   • Non-compliances are identified, analysed and appropriate responses initiated in accordance with air safety management guidelines
   • Outcomes are recorded and reported in accordance with organisational policy and procedures

Range Statement

This field allows for different work environments and conditions that may affect performance. Essential operating conditions that may be present (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) are included.
Supporting documentation includes:	Maintenance personnel authorisation workbooks Duty statements Standing instructions
Aviation regulatory instructions/policies include:	Civil Aviation Regulations (CARs) Civil Aviation Safety Regulation (CASR), Manuals of Standards and associated Acceptable Means of Compliance and Guidance Material AAP 7001.053 Technical Airworthiness Management Manual Relevant overseas regulations, such as Federal Aviation Regulations or European Aviation Safety Regulations Work health and safety (WHS) legislation (state/territory and Commonwealth)
Organisational policy and procedures are found in:	Maintenance organisation manuals Maintenance organisation expositions Procedures manuals Work instructions Quality manuals Safety manuals Defence instructions Australian Air Publications Civil Aviation advisory publications and advisory circulars Specific aircraft/equipment maintenance manuals Inspection schedules and worksheets

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Performance Evidence

Evidence required to demonstrate competency in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria under the specified conditions of assessment on at least one occasion.

Evidence must be provided that the candidate can manage an aviation maintenance quality system that includes:

leadership

research and interpretation of regulations and guidelines

written communication

oral communication

inspecting and auditing

quality management.

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Knowledge Evidence

Evidence required to demonstrate competency in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria and include knowledge of:

enterprise authorisation and re-authorisation procedures

organisational policy and procedures

enterprise and industry regulatory requirements in monitoring and assessing quality in the aviation maintenance environment

quality system audit and review requirements and processes

relevant WHS legislation at state/territory and Commonwealth level

quality management principles.

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